How to Choose a Mortgage Lender
Rate shopping is just the start. Here's what experienced borrowers look for — and what surprises them.
Start with the APR, not just the rate
The interest rate is what you see advertised. The APR (Annual Percentage Rate) is what you actually pay — it includes origination fees, points, and other costs rolled into a yearly figure. Two lenders can quote the same rate but have very different APRs. Always compare APRs when rate shopping.
Get a Loan Estimate — then compare them
Any lender you're seriously considering is legally required to give you a Loan Estimate within 3 business days of your application. The Loan Estimate is a standardized 3-page form that lets you compare lenders side-by-side. Request them from at least 3 lenders before choosing.
Watch the origination charges
Section A of your Loan Estimate shows origination charges — the lender's fees for processing the loan. Some lenders charge 1% of the loan amount or more. Others charge nothing. These are negotiable. If a lender won't budge on fees, shop elsewhere.
Check communication before you commit
Email your loan officer a question before you apply. See how quickly and clearly they respond. A lender who goes silent during rate shopping will likely go silent during underwriting — and a slow underwriter can cost you your contract date.
Ask about the timeline explicitly
How long does underwriting take? Do they do in-house underwriting or send it out? What's the average time to close? If you're in a competitive market, a 21-day close vs. a 45-day close can determine whether you get the house.
Read verified reviews from real borrowers
Ask for references — or better yet, read verified reviews from people who have actually closed loans with that lender. Pay attention to reviews that mention the specific phase that matters to you: pre-approval, underwriting, or closing.
Read verified reviews from real borrowers before you choose a lender.
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